Refund policy

The short version: ask within 14 days of a payment, and we refund it.

Refunds within 14 days

If you ask within 14 days of a payment, we refund that most recent payment. Email the address at the bottom of this page.

Cancelling does not refund

Cancelling your plan stops future renewals, but it does not by itself refund a payment you have already made. To ask for a refund, email us.

How refunds are paid

Refunds go back to the original payment method through Paddle, our payment provider, and may take several days to arrive.

After 14 days

After 14 days, refunds are at our discretion. If the service has failed on our side, we will still make it right.

Questions

Write to hello@kiwiimenu.app.

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